Shipping policy

Thank you for shopping with Zynorra! Below is our shipping policy to help you understand how and when you’ll receive your order.

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1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note: During high-volume periods (sales, holidays, etc.), processing times may be slightly delayed.

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2. Shipping Rates and Delivery Estimates

We offer standard, express, and international shipping options. Shipping charges for your order will be calculated and displayed at checkout.

Delivery times may vary based on your location and carrier delays.

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3. Order Tracking

Once your order is shipped, you’ll receive a shipping confirmation email with a tracking number. You can track your order using the link provided.

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4. International Shipping

We ship to many countries worldwide. Please note:

• Shipping times and rates vary by destination.

• Customers are responsible for any customs, duties, or taxes imposed by their country.

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5. Shipping Delays

We are not responsible for delays caused by:

• Incorrect or incomplete address

• Weather conditions

• Customs processing

• Carrier issues beyond our control

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6. Lost or Damaged Packages

If your order is lost or arrives damaged:

• Contact us within 7 days of delivery.

• Include your order number and photos of the damaged item(s), if applicable.

• We will do our best to resolve the issue promptly.

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7. Address Changes

Please double-check your shipping address before submitting your order. If you need to make a change, contact us at zynorra999@gmail.com as soon as possible. We cannot guarantee changes can be made after the order has been processed.

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8. Contact Us

If you have any questions about shipping, feel free to contact our customer service:
📧 zynorra999@gmail.com
📞 +61416764724